Privacy Policy

1. Introduction

RentSniper ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, full name, password
• Profile Information: Phone number, monthly income, credit score range, rental bio
• Search Preferences: Location, price range, number of bedrooms, pet information
• Payment Information: Processed securely through Paddle (we do not store credit card details)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: IP address, browser type, operating system
• Cookies: Session cookies for authentication and user preferences

3. How We Use Your Information

We use your information to:

• Provide and maintain the RentSniper service
• Monitor rental listings that match your search criteria
• Send you notifications about new listings
• Process your subscription payments
• Improve and optimize the Service
• Respond to your support requests
• Send important service updates and announcements
• Prevent fraud and ensure security

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Supabase: Database and authentication services
• Paddle: Payment processing
• Vercel: Hosting and deployment
• Twilio: SMS notifications (if enabled)
• Resend: Email notifications

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of RentSniper, our users, or others.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security audits and updates
• Secure authentication via Supabase Auth
• Row-Level Security (RLS) on all database tables

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account at any time by contacting us at support@rent-sniper.com.

Upon account deletion, we will remove your personal information within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain data processing activities
• Withdrawal: Withdraw consent for optional data collection

To exercise these rights, contact us at support@rent-sniper.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve the Service

You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Third-Party Links

The Service may contain links to third-party websites (e.g., Zillow, rental listings). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Children's Privacy

RentSniper is not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@rent-sniper.com