1. Introduction
RentSniper ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.
2. Information We Collect
2.1 Account Information
- Email address
- Full name
- Phone number (for SMS notifications)
- Payment information (processed securely via Stripe or Whop)
2.2 Profile Data
- Monthly income (for rental applications)
- Credit score range
- Pet information
- Rental bio/introduction
2.3 Usage Data
- Search targets and preferences
- Listings you've viewed or applied to
- Snipe activity logs
- Browser type, IP address, and device information
3. How We Use Your Information
We use your personal data to:
- Provide and maintain our service
- Monitor Zillow for new rental listings matching your criteria
- Automatically apply to listings on your behalf
- Send you notifications about new listings and application status
- Process payments and manage subscriptions
- Improve our service and develop new features
- Comply with legal obligations
4. Data Sharing and Disclosure
We do NOT sell your personal data. We may share your information with:
- Landlords: When you apply to a listing, your profile information (name, email, phone, rental bio, etc.) is shared with the landlord via Zillow.
- Payment Processors: Stripe or Whop processes your payment information securely. We never store your full credit card details.
- Service Providers: Supabase (database), Vercel (hosting), Resend (email), and Twilio (SMS) help us operate the service.
- Legal Requirements: We may disclose data if required by law or to protect our legal rights.
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Row-level security (RLS) on our database
- Secure authentication via Supabase Auth
- Regular security audits and updates
However, no system is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Update: Correct or update your information via Settings
- Delete: Request deletion of your account and data
- Export: Receive your data in a portable format
- Opt-Out: Disable notifications at any time
To exercise these rights, email us at privacy@rentsniper.com (or your support email).
7. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can disable cookies in your browser, but this may affect service functionality.
8. Children's Privacy
RentSniper is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of RentSniper after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: support@rentsniper.com
Address: [Your Business Address]